How much is my property worth?

We’ll prepare a full rental appraisal report of your property based on our vast local knowledge and recent market activity.

Our team working for you

Experience the difference.

Here at Max Brown Real Estate Group property is our passion and we understand how to get the most value out of your investment property. Our Property Management Team is reliable, passionate and experienced.

The return you receive from your investment property is generally determined by how well it is managed. Our stringent processes and systems have stood the test of time and ensure you receive the maximum return on your investment in the most professional manner possible.

Purchasing an investment property

Purchasing an investment property is an exciting time.

Whether it is your first investment or you are building your property portfolio we recommend you complete some vital research prior to making a decision. This research should include analysis on the market dynamics of where you should/will be purchasing, property type, costs associated and finance solutions.

Our team can offer advice and guidance through this process which will assist you in making an informed decision.

Likewise, when the time comes to sell your property we are able to provide a well-executed process and solution for all parties involved.

Presenting your property

The key to better returns.

Our team knows exactly what to look for and will guide you to ensure that both the inside and outside of your property attracts the best possible tenant.

Interior
The less the better, simple minimalistic styling makes spaces appear as large as possible and lets tenants visualise the potential of the room.

Exterior
A clean, well maintained home and garden is far more attractive to tenants as they can see there will be minimal maintenance issues down the track. It also sets a standard that the property is to be kept in such a condition.

Advertising your property

Marketing to ensure the best result.

Our experience and knowledge of current market trends enables us to provide an effective strategy to deliver your property to a large network of potential tenants.

Photography
Photos will represent your property online and in print. We ensure they are produced to a high quality, displaying the main features and highlights of your property.

Boards
A Lease board is a 24 hour a day advertisement, ‘talking’ to every person who passes your home.
Our team has worked long and hard to ensure your board attracts the most attention possible.

Digital
We work diligently to create an effective digital and online presence for your property. The front line of the modern property market, tenants first exposure to your property is overwhelmingly online. Making sure your property has the best position online is crucial.

Social Media
We maintain a strong presence on key social media platforms to maximise your property’s online exposure.

Tenancy Selection

Taking the stress out of the process.

Prospective tenants must complete a detailed application form and provide additional information such as pay slips, rental references and personal identification. Applicants are advised that incomplete applications will not be processed.
When we are satisfied as to the tenant’s suitability we contact you, make a recommendation and receive your decision and instructions in relation to the leasing of your property.

National Tenancy Database
In our continuing endeavour to improve the management of your property, our company makes use of the National Tenancy Database.
The National Tenancy Database is a central computerised logging and enquiry facility for the exclusive use of licensed real estate agents and records a tenants prior rental history. It allows agents to establish a ‘recommended tenant’ history, while enabling the recording of such factors as damage to the premises, unpaid rents, broken leases or judgments by the Residential Tenancy Tribunal.

Rental Payments

Experience the difference.

Our stringent tenant selection process has allowed us to achieve a substantially lower arrears level than many of our competitors. In the rare event that tenants are to fall behind in their rent we adopt the following recovery strategy:

1 day late
A text message reminder is sent

3-7 days late
A ‘friendly’ overdue notice is sent reminding the tenant of their obligations to pay their rent on time and the Landlord is notified

7-10 days late
Continual telephone, SMS and email follow up with the tenant

10 days late
Formal notification is forwarded advising that if the arrears are not paid within four days, a Notice to Vacate will be issued (subject to Landlords approval)

15 days late
Notice to Vacate is issued and application made to the Residentials Tenancies Tribunal seeking a hearing to obtain a Possession Order.

Comprehensive Reporting

Always kept in the loop.

Rental Statements
We understand that you don’t want to wait two, three or four weeks to receive your rent money. For this reason we run owner payments on Tuesdays and Fridays. In most cases your rent will be paid to you on the following day it is received by us! You will receive a detailed statement showing all income and payments for the statement period.

Our accounting department can attend to the payment of all disbursements for our clients. These include mortgage payments, council and water rates, owners corporation, maintenance contributions and levies, insurance etc. It is the responsibility of the property owner to notify all utilities/services that invoices are to be forwarded to our office.

We realise the importance of providing total expenditure details on all investments and an annual statement is provided to all owners on the first working day after the end of each financial year.

Routine Inspections
It is essential that a tenanted property is inspected regularly to ensure all obligations are being adhered to. Our team conducts a Routine Inspection three months after the tenancy begins and thereafter every six months. Following our inspection you will then receive:
A report and photography on the general condition of the property and how it is being maintained.
Our recommendations on further leasing, rent reviews and maintenance.

Flexible System

Experience the difference.

Repairs and Maintenance
We have developed a flexible system to cover the requirements of owners who instruct us to attend to all maintenance matters on their behalf and those who prefer to attend to these matters themselves.

Our team will work with you to develop an effective approach to ensure urgent repairs and maintenance can be completed promptly and complies with current legislation. We have a list of recommended trades and suppliers that may be able to assist you.

Property Insurance
We highly recommend in investing in Landlord Insurance to protect you and your property. Whilst we hope it is never needed, you can have peace of mind knowing you are covered if those ‘unlikely’ scenarios do arise.

52A Old Warburton Road SEVILLE
An immaculate 2 bedroom cottage.
  • 2
  • 1
  • 2
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163A Liverpool Road KILSYTH
3 Bedroom Home with plenty of parking
  • 3
  • 1
  • 4
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34A Toorak Avenue CROYDON
Hidden Little Gem
  • Studio
  • 1
  • 1
View Details

What people are saying about us.

'Clients for life' is our motto, and our team will work with you to ensure your experience is a positive stepping stone for your next move.

Brilliant!

Kristie was wonderful from the start encouraging and guiding me through the very quick sale. Would highly recommend her to anyone thinking of selling their home. I thought she was brilliant!
Sutherland Street KILMORE

Simply second to none

Without a doubt , one of thee most professional agents I’ve had the pleasure in dealing with. Kristie''s professionalism, knowledge and sheer will to have all parties pleased and get the job are simply second to none , I applaud this Lady!
Chris- Wallan

The experience of selling with Kristie has been nothing but positive.

The experience of selling with Kristie has been nothing but positive. Kristie is very professional, a great communicator answering phone calls without going onto message bank and goes out of the way to accommodate meeting with you all in a very friendly manner. There would be absolutely no reason not to recommend or use Kristie if you were selling a property. Thank you Kristie.
Carol and Rob- Wallan

Highly recommend anyone looking to sell to go with Kristie

Kristie was amazing the whole time she had our listing. Nothing was ever too much. Any question we had she would answer, the communication was above AMAZING, we were well informed the whole time. Highly recommend anyone looking to sell to go with Kristie. I would definitely use Kristie again when it comes time for us to sell again.
Lois- Kilmore

The best agent I have dealt with

I would highly recommend Kristie to anyone thinking of selling or buying. Buying or selling a home is a very stressful time but found it easy with Kristie. Her communication skills are exceptional always responding to me even while she was on leave. I have brought and sold many houses over the years and Kristie would be one of the Best Agents I have dealt with. Thank you!
Kerrie- Kilmore

A great purchasing experience

Our purchasing experience has been really good and easy! Communication has been great thank you!
Swansea Road MOUNT EVELYN

Meet Our Property Management Team

More than agents to us.

Sarah Steel
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Deb McLaren
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Wendy Steel
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